A medical receptionist must have excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills. **Experience required**

To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Medical Receptionist Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist all staff and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all medical staff and patient information.
• Schedule appointments between medical providers and patients.
• Liaise between medical departments with discretion and professionalism.
• Adhere to policy, procedures and protocols during all activates.

Medical Receptionist Requirements:

• High School diploma or equivalent.
• Administration certification (optional).
• 1 years of experience at a healthcare facility in a medical receptionist role.
• Working knowledge of limited medical terminology and HIPAA regulations.
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Knowledge of Microsoft Office.
• Knowledge of EHR system
• Perform all other duties as assigned.