We are seeking a medical office coordinator to assist us in our front office team. In this role, you will also maintain patient charts, handle physician correspondence, answer phones, manage patient flow, and supports central billing functions by gathering insurance information, physician referrals and insurance per-authorizations. We invite you to contact us in regard to a position as a Front Office Assistant at Albany Vascular Specialists located at 2300 Dawson Road, Albany, Georgia 31707.

Responsibilities

• Verify patient insurance and obtain referrals, if necessary
• Forward billing information to appropriate central resource
• Review patient schedules to maximize patient service (check for cancellations and add in patients; check availability to accommodate an emergency patient; pull patient charts and records as appropriate)
• Answer and route incoming telephone calls appropriately
• Serve as liaison between physicians and referring facilities; ensure vascular access procedure results are forwarded to the dialysis facility and referring physician
• Coordinate dialysis treatments for patients and transportation, if needed
• Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned
• Monitor, maintain, and order office supplies and equipment as instructed
• Participate in community education activities and programs
• Maintain patient confidentiality; know and adhere to all HIPPA regulations
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
• May open the access center on a daily basis
• Other duties and responsibilities as assigned including but not limited to: work overtime with little or no notice as needed; work in another center location if needed; attend team meetings, phone conferences, and training as needed; know, understand, and follow teammate guidelines, employment policies, and department or company procedures; know, understand, and comply with all clinical and business policies and procedures

Here is what you can expect when you join our Team:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Qualifications

• High school diploma or equivalent required
• Minimum of two (2) years' experience in a healthcare or medical billing office required with demonstrated understanding of medical terminology
• Demonstrated ability in verifying insurance with Medicare, Medicaid and commercial payers
• Demonstrated ability in obtaining pre-authorizations and/or referrals from insurance carriers
• Intermediate computer skills and proficiency in Microsoft Word, Excel and Outlook required
• Strong data entry, organizational and interpersonal skills
• High integrity, team player with patient service focus and flexibility
• Ability to multi-task effectively

Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Medical office

Work Location: In person