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Overview
$1,500 Signing Bonus*
Eligible new hire's first day of employment must be on or between December 4, 2023 - February 26, 2024. Other terms and conditions apply.
Reports To : Assistant Member Service Center Team Manager
Primary Functions : Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities :
Qualifications
Education : High school graduate or equivalent.
Creditable Experience in Lieu of Education : Not Applicable
Experience / Skills : Prior customer interactive experience. Must have a pleasant telephone voice, demonstrate a mastery of English speaking, comprehension and communicate clearly.
Ability to perform multiple functions simultaneously.
Tenure : Member Service Center Specialist II, Category 15, requires six consecutive months tenure in the Member Service Center Specialist I position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager.
Member Service Center Specialist III, Category 14, requires six months tenure in the Member Service Center Specialist II position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager.
Directly related work experience and / or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range :
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
Benefits
Last updated : 2024-02-27
Full Time
$35k-42k (estimate)
02/29/2024
05/24/2024
alaskausa.org
Federal Way, WA
500 - 1,000
The job skills required for Member service specialist include Products and Services, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service specialist positions, which can be used as a reference in future career path planning. As a Member service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service specialist. You can explore the career advancement for a Member service specialist below and select your interested title to get hiring information.