Salary: $19.25 Hourly
Location : Anchorage, AK
Job Type: Full Time
Job Number: 45822
Department: Labor & Workforce Development
Division: Labor Standards & Safety
Opening Date: 05/24/2024
Closing Date: 6/3/2024 5:00 PM Alaska
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 10
Job Description
ATTENTION ALASKA RESIDENTS!
The Department of Labor and Workforce Development, Division of Labor Standards and Safety, is recruiting for an
Office Assistant 2 located in Anchorage!
No Cover Letter Required!
This position is in the General Government Unit (GGU) at a Range 10.
What You Will Be Doing:
As an Office Assistant 2, you will provide a full range of administrative support to the Anchorage Wage and Hour team, playing a vital role in the workflow of the office, which greatly contributes to our mission of helping wage earners in Alaska. You will perform a range of duties including customer service, mail distribution, payment processing, opening claim files, scanning closed files, reviewing forms, and maintaining the reception area with relevant brochures, pamphlets, and forms.
Our Organization, Mission and Culture: The mission of Labor Standards and Safety is to ensure safe and legal working conditions for employees. Wage and Hour enforces and administers Alaska labor laws to ensure that workers are justly compensated for their labors and safeguarded from unfair or unscrupulous practices. This includes enforcement of minimum wages and overtime regulations, child labor laws, "right to return" transportation, public contract laws, and responsibility for the administration and licensing of private employment agencies. This position provides critical support to the Wage and Hour team and mission.
The Benefits of Joining Our Team: This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail.
Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.
There is the potential for transfers and promotions within the agency.
The Working Environment You Can Expect: This job is located at 1251 Muldoon Road, Suite 113 in Anchorage, Alaska. Wage and Hour shares office space with Mechanical Inspection, including the reception area. You will assist the public and work closely with the investigators and other departmental staff.
Who We Are Looking For:

1. Clerical: Applies knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards. Completes work independently with minimal supervision. Uses skills and abilities to complete tasks consisting of many different and connected parts, including deciding which processes to use.
2. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
3. Self Management: Effectively prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames.
4. Attention To Detail: Sees and pays attention to details; recognizes the component parts of a procedure or object, and can verify correctness or error in an individual part or procedure.
5. Customer Service: Interacts with recipients of services (internal or external customers) in a way that provides accurate, timely, and effective information and service in a courteous and professional manner.

To view the general description and example of duties for the position, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
Additional Required Information
**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet in order to be considered for employment at this time.
SUPPLEMENTAL QUESTIONS
Applicants must demonstrate their skill and/or experience in their responses to the supplemental questions. Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the supplemental questions.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

• A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
• A copy of your last two (2) performance evaluations.

LEGAL EMPLOYMENT
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "" page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNIT If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.

MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to:

For applicant password assistance please visit:
Contact Information
Jeremy Applegate
Investigator 5
jeremy.applegate@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

• General Government
• Labor, Trades and Crafts
• Public Safety Employees Association
• Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year

01

Clerical: Please explain, using detailed examples, your ability to complete administrative work independently with minimal supervision. Experience must be supported in your application.
02

Computer Skills: Please explain, using detailed examples, your experience using computers, software and databases to complete your work. Experience must be supported in your application.
03

Self Management: Please explain, using detailed examples, how you stay on task and prioritize deadlines while working independently.
04

Attention to Detail: Please explain, using detailed examples, your ability to pay attention to details; recognizing the component parts of a procedure or object, and verifying correctness or errors in an individual part or procedure. Experience must be supported in your application.
05

Customer Service: Please explain, using detailed examples, your experience providing paraprofessional-level support to co-workers, community members, and/or partnering agencies. What do you consider to be good customer service? Experience must be supported in your application.
Required Question