RETAIL SALES ASSOCIATE

Summary/Objective

The purpose of this position is to provide prompt, courteous, and professional service to guests and employees of the merchandise gift shops.

Duties/Responsibilities/Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Gift Shop Sales

• Operate cash registers effectively, and efficiently, and follow written procedures.
• Transport merchandise from the stockroom to the gift shop promptly to maintain effective levels of merchandise available for sale.
• Respond to, and whenever possible, resolve guests’ questions and complaints promptly.
• Ensure accurate and timely participation in conducting periodic inventory for the merchandise gift shops.
• Maintain a clean, organized, and safe working environment for guests and employees.
• Meet or exceed the expectations of the Gift Shop Manager for the accurate and timely completion of related tasks and assignments.
• The above duties reflect the general responsibilities necessary to describe the principal work functions of the job and shall not be considered as a detailed description of all work requirements that may be in the position.

Supervisory ResponsibilitiesNo

Required Education and Experience

Education:

• High School diploma or equivalent.

Experience:

• 3-6 months experience in a retail environment operating a cash register required OR an equivalent combination of education and experience.
• Must be professional and detail-oriented.
• Must have excellent verbal communication skills to effectively interact with guests and employees.
• Must be able to operate merchandise point of sale system including cash register.

Preferred Education and Experience

Some college experience is preferred.

Other Requirements

Requires day shift availability and must be able to work weekends.

Work Environment/Physical Demands Summary

• This position has the following special requirements:
• Walking, and climbing (stairs) to access other departments and areas of the gift shop including the stock room.
• Standing for long periods (4-6 hours) or for the duration of shift operating cash register, assisting guests, moving stock, and restocking merchandise.
• Pushing, carrying, and lifting items and merchandise weighing up to 40 pounds to waist and shoulder height.
• Bending, kneeling, reaching to store, stock, and retrieve merchandise and supplies.
• Talking and hearing to communicate with supervisors, guests, and employees in person and over the telephone.

Travel Required?No

Affirmative Action/EEO Statement

The U.S. Space & Rocket Center is an equal-opportunity employer. As such, we offer equal employment opportunities without regard to race, color, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran, or any other characteristic protected by law.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.