Are you looking for a fun, rewarding job? The Akron Zoo has positions available within the Guest Services Department. Seasonal employees receive discounts, flexible schedules and the chance to make a real-world difference. Team members earn $12.00 an hour.

Food Service

Team members will be trained either in the back-of-house (efficiently prepare, cook and serve food in a healthy, clean kitchen environment) or the front-of-house (operate a cash register, serve guests in a timely and friendly manner, maintain a clean and inviting frontline and dining room for our guests). Team members may also be responsible for preparing and overseeing catering events that occur in various outdoor and indoor locations throughout the zoo.

Gift Shop

Team members operate the cash register as well as help guests select products. Providing great customer service is the number one priority, but when there are no guests to engage, housekeeping and stocking the sales floor are essential. Staff may be scheduled inside the gift shop or at our outside locations (Survival Cart / ScooterPals). Our outside location does not have air conditioning or heat. Previous sales experience a plus, but not required.

Guest Experiences

Team members will staff Ticket Counter and operate our ride attractions, including the Conservation Carousel, A&K Wilbur / Considine Express (trackless trains), Immotion Virtual Reality and selling crackers to feed our goats at the Boma. Providing a great experience is expected in all locations and include tasks like accurately scanning tickets, selling general admission and special event tickets, selling membership and redeeming membership certificates or operating rides safely and efficiently. *Driving the A&K Wilbur and/or Considine Express requires a valid driver's license.

The Akron Zoo is an EOE and Drug Free Workplace

Please complete the questions below to begin your application with the zoo. Only completed questionnaires will be reviewed and only qualified applicants will be contacted. Completing this application does not guarantee an interview nor employment with the Akron Zoo.

Seasonal employment runs April 1 - December 31, 2024.

Job Types: Full-time, Temporary

Pay: $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person