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Service Coordinator
Airecom Columbus, OH
$39k-49k (estimate)
Full Time | Specialty Trade in Construction 1 Week Ago
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Airecom is Hiring a Service Coordinator Near Columbus, OH

Position: Service Coordinator

Our Service Coordinator plays a key support role within our Service & Installation team, responsible for supporting all facets of our service and installation jobs, projects and customers.

Responsibilities:

  • Answer calls and provide excellent customer service while recording customer information.
  • Coordinate with customers for scheduling service requests and preventative maintenance jobs.
  • Supporting warranty work, warranty registration, Claims, Returns and Credits processing.
  • Completing timely and accurate repair quotes (“quoted repairs”) for customers.
  • 3rd Party administration (uploading of documents, invoicing, and work order approvals).
  • Processing timely and accurate invoices for customers.
  • Organizing, ordering parts and equipment.
  • Delivering a great customer experience.
  • Other duties as assigned.

Requires:

  • Experience in customer service, customer service representative or similar coordinator roles in a fast-paced, HVAC (or similar) work environment.
  • Experience with quoting repairs in the HVAC industry is a plus.
  • Strong organizational skills and attention to detail
  • Great professional & personal presence with strong communication skills
  • Strong interpersonal skills, especially over the phone
  • High School diploma or equivalent, required
  • Job offers are contingent on a background check.

Salary:

  • Salary $20-$26/hr depending on experience

Benefits:

We offer a modern-day work environment that supports a flexible work schedule, unlimited PTO, wellness, and community involvement. Our benefits program gives employees the flexibility to select benefits that meet their needs and the needs of their families. We offer health and financial benefits, along with the information employees need to make informed decisions about their care.

  • 401(k) with company matching
  • Employee ownership stock
  • Medical, dental, vision, AD&D, LTD & STD, Life Insurance
  • Vacation, sick and holiday paid time off
  • Professional development and training
  • Company-provided technology
AireCom is an employee-owned, customer-focused HVAC and refrigeration company, serving Ohio for more than 20 years. We provide industry-best commercial heating, ventilation, air conditioning, cooling and refrigeration equipment repair, replacement, and preventative maintenance services.
When you join our team at AireCom, you are not just getting a “job,” you are joining a team who takes ownership – because we have ownership – in everything we do.
Our people and our core values are our competitive advantage. Which is why we reward our team with the autonomy to do what’s right, the opportunity to master their work, and a sense of purpose bigger than themselves.
Therefore, at the heart of our culture are five core values instilling “pride of ownership”:
  • Take ownership.
  • Love, serve and care.
  • See it, own it and solve it.
  • Do the right thing.
  • Win and learn as a team.
If you are an accountable, self-starter who values doing what is right; and you love your role and naturally go above and beyond to serve others; and you value teamwork, collaboration, and life-long learning, then you will love being an employee-owner at AireCom.

Pay: $20 - $26 / hour

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) matching
  • Paid training
  • Profit sharing

Job Type: fulltime

Schedule:

  • 8 hour shift

Education: High school degree

Work location: On-site

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$39k-49k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

04/26/2024

WEBSITE

airecomhvac.net

HEADQUARTERS

COLUMBUS, OH

SIZE

50 - 100

FOUNDED

2005

TYPE

Private

CEO

JOHN HICKEL

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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The job skills required for Service Coordinator include Customer Service, Communication Skills, Scheduling, Life Insurance, Flexibility, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

03/05/2022: Saginaw, MI

Step 3: View the best colleges and universities for Service Coordinator.

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