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Manager, Business Operations
Air General Portsmouth, NH
$108k-137k (estimate)
Full Time | Transportation 4 Months Ago
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Air General is Hiring a Manager, Business Operations Near Portsmouth, NH

Reporting to the Vice President, Business Development and serving as a member of the home office management team, the Manager, Business Operations will be responsible to locate and propose potential business deals by contacting and establishing relevant industry relationships, discovering and exploring potential business opportunities and screening potential business deals by analyzing market conditions, deal requirements and financial targets. The Manager, Business Operations will oversee business development administration functions. The ideal candidate will work out of the home office in Portsmouth, NH.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
  • Develop and maintain a customer database of current and potential clients necessary to support the company’s business development and sales efforts
  • Evaluate, develop and maintain the company's CRM platform to align with business and company goals.
  • Manage and administer all marketing and/or social platforms to attract new customers, internal and external, through various promotional and advertising methods.
  • Plan, develop and administer all sales and marketing print media advertising, marketing material, signage, and corporate branding standards.
  • Plan and coordinate all industry events and conferences related to marketing and business development efforts.
  • Assist the VP Business Development to establish quotes and proposals for current and potential customers.
  • Monitor and report monthly key customer volume and revenue performance towards established financial performance targets. Integrate reporting with CRM platform metrics and analytics capabilities.
  • Assist the VP Business Development with the administration of contract and customer files.
  • Monitor and report all customer contract terms and status routinely.
  • Evaluate and recommend contract changes, modifications, and additions.
  • Attend conferences, meetings, and industry events to promote the company’s products and services.
  • Manage existing customers to maintain a positive business relationship to maintain and grow business opportunities.
  • Assist with other special projects as directed by Sr Leadership.
  • Assist with various Operational IT initiatives including cargo handling system and automation.
  • Monitor and report progress and assist in setting up project templates on certain projects as directed by Sr Leadership.
Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
  • Bachelor’s degree required.
  • At least 5 years of experience in sales, business development, and/or operations function of a company required.
  • Prior experience in Cargo Handling Operations preferred.
Other Skills and Abilities:
  • Excellent verbal and written communication skills.
  • Proficient in the principles and procedures of fiscal management, including resource management and needs assessment.
  • Ability to set and monitor revenue goals by collaborating with the Vice President of Development and President/CEO.
  • Strong analytical and problem-solving skills.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$108k-137k (estimate)

POST DATE

01/13/2024

EXPIRATION DATE

04/27/2024

WEBSITE

airgeneral.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

500 - 1,000

FOUNDED

1961

CEO

WARREN APPEL

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About Air General

Air General is a US based nation wide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Air Carriers. We are the best at what we do. In 2018 United Airlines presented our Orlando location with "Cargo Handling Partner of the Year" and American Airlines presented our Ft. Lauderdale location with the "Cargo Cup Champion" award.

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