We are seeking an Event Sales & Operations Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Schedule-Manage, Coordinate with Managers, Print & Email Staff
• Onboarding New Staff/Exit Process of Staff
• Coordinate Job Postings, Interviews, Job Offers
• Attaining Final Payments for Events, Distributing Tips to Staff, Recording Event Recap's
• Cross Trained in All HR and Accounts Receivable/Payable Tasks
• Cross Trained in All Event & Culinary Admin Position Tasks
• Additional Detailed Job Tasks will be assigned as training is completed to relieve the current admins.
• Confirm Events
• Attain Deposits and Signatures
• Print all Banquet Event Orders and Reprints Daily
• Work closely with Sales Director and Sales Managers to ensure the success of our department and client experience

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

More details will be shared during the interview process.