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WHO WE ARE
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you?
Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV / AIDS medical care in the nation.
Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are to be :
YOUR CONTRIBUTION TO OUR SUCCESS!
As a member of the Performance Improvement department with in the Pharmacy Division provides an opportunity for collaborative contributions by the Customer Care and Quality Outcomes Specialist is essential to our success including working with various departments within Pharmacy and the Department of Medicine, as well as other divisions of AHF, our patients and partners.
The skills discussed below are representative of the knowledge, experience and abilities that lead to our success together.
The Customer Care Center (Call Center) is located in Gardena, California. The work hours are Monday - Friday 8 : 00-5 : 00pm.
In this role you will provide various call center services to the Department of Pharmacy and the Department of Medicine that enhance the customer experience for AHF.
The Customer Care Specialist contributes to AHF’s mission by presenting a friendly, helpful voice to patients, clients and customers seeking information, patients wishing to schedule an appointment and / or requesting to transfer their prescriptions to AHF, filing grievances or complaints.
Experience / Education / Licenses :
AHF Commitment
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.
The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.
Socialize this job opportunity to a friend, colleague, or family member :
Last updated : 2024-04-23
Full Time
Ancillary Healthcare
$45k-56k (estimate)
04/25/2024
05/01/2024
aidshealth.org
FORT LAUDERDALE, FL
1,000 - 3,000
1987
NGO/NPO/NFP/Organization/Association
DONNA STIDHAM
$1B - $3B
Ancillary Healthcare
AIDS Healthcare Foundation is a non profit organization providing HIV prevention services, testing, and healthcare for HIV patients.
The job skills required for Customer care specialist include Call Center, Commitment, Customer Care, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care specialist positions, which can be used as a reference in future career path planning. As a Customer care specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care specialist. You can explore the career advancement for a Customer care specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.