Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

Agile Six is looking for a Customer Experience (CX) Designer to join a remote, cross functional agile team responsible for architecting and building a data platform to support a new Postal Service Health Benefits System. The person selected for this role will lead the design of intuitive, accessible customer-facing features for the PSHBP project, and will ensure a consistent, exceptional customer experience across all data platform channels. They will oversee the design and implementation of customer facing features such as reporting and data dashboards, as well as the development of partially- and fully-automated business processes in support of OPM stakeholders.

We are posting this job in anticipation of a new project. Selected awardee of this contract is unknown at this time, however, we are proactively posting this job in anticipation of a possible award to Agile Six and a rapid start with a new project. As such, the responsibilities of this position may shift over time in response to the emerging needs of the project. With that consideration in mind, we are searching for someone dynamic, adaptable, and open minded.

Responsibilities

• Work as part of a distributed/remote agile cross-functional team to support the design, development, and implementation of a robust data platform
• Design and implement user-centric solutions for reporting, dashboards, and business process automation, ensuring they are intuitive, accessible, and deliver a seamless customer experience
• Conduct thorough user research and usability testing to understand user needs, preferences, and behaviors, translating insights into actionable design decisions
• Collaborate with Data Scientists, Engineers, and Product Owners to ensure a cohesive and consistent user experience across all platform interfaces
• Develop and maintain design prototypes, specifications, and guidelines to ensure design consistency and integrity throughout the project lifecycle
• Advocate for accessibility and inclusion, ensuring all designs meet or exceed WCAG standards and are usable by all customers, including those with disabilities
• Participate in agile ceremonies, sharing insights, and collaborating with the team to iterate and improve solutions based on user feedback and project goals
• Facilitate knowledge transfer and design thinking workshops to foster a culture of user-centered design and innovation within the team

Basic qualifications

• 4 years of full-time experience as a UX/CX Practitioner, including both research and design, with a strong portfolio showcasing your work on web and mobile applications.
• Expertise in design tools (e.g., Sketch, Adobe XD, Figma) and prototyping tools (e.g., InVision, Marvel).
• A deep understanding of user research methodologies and accessibility standards (WCAG).
• Ability to work effectively in a remote, agile team environment, demonstrating Agile Six’s core values.
• Strong communication skills, with the ability to articulate design decisions and user insights to both technical and non-technical stakeholders.
• Residence in and ability to work in the U.S. (Unfortunately, we cannot support Visas at this time)
• Ability to pass a U.S. Government background investigation

Additional desired qualifications

• Experience with DataBricks and/or Power BI
• Experience working with government agencies
• U.S. Veteran

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $117,102-$123,107

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.