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SVTC Engineer III
$106k-130k (estimate)
Full Time | IT Outsourcing & Consulting
2 Months Ago
Agile Defense, Inc. is Hiring a SVTC Engineer III Near Washington, DC
Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.
Requisition #: 174
Job Title: SVTC Engineer III
Location: JBAB DIAC, 200 MacDill Boulevard Washington, District of Columbia 20340-5100
Clearance Level: Active DoD - TS/SCI with the ability to obtain and maintain a CI polygraph
Required Certification(s):
*Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications.
SUMMARY
DIA serves as the Executive Agent for the Joint Worldwide Intelligence Communications System (JWICS) providing Wide Area Network capability at the TS//SCI level to the Department of Defense, Intelligence Community, non-title 10, and non-title 50 entities. DIA's Office of the Chief Information Office operates the JWICS Program on behalf of the agency, operating and maintaining the architecture supporting its nearly 250K users. The JWICS PMO manages JWICS and the associated Modernization effort by overseeing the research, development, design, and implementation phases to deliver new capabilities and maintain current operations of the JWICS architecture.
JOB DUTIES AND RESPONSIBILITIES
*Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support.
*Provide a high level of technical understanding for problem solving and troubleshooting.
*Provide training and support to subordinate engineers/administrators/technicians when necessary.
*Interact with hardware and software vendors to address issues when necessary.
*Use escalation standards and personal judgment to ensure timely resolution of problems.
*Resolve escalated trouble tickets from Service Desk.
*Work on-call shift rotations with other members of the department.
*Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment.
*Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified.
*Communications Manager (CUCM), Cisco Unity Connection (CUC).
*Responsible for managing very complex and/or high risk programs, and shall not serve in any other capability.
*Supervise assigned technical staff, including subordinate managers.
*Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system.
*Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches.
*Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation.
*Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software UC/VoIP systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing UC/VoIP system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis.
*Conduct and/or approve end-to-end system trade analyses to optimize UC/VoIP system operations over its life-cycle through the proper balance of non-functional UC/VoIP system performance areas.
QUALIFICATIONS
Required Certifications
*Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications.
Education, Background, and Years of Experience
*Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
*Minimum six (6) years of relevant experience in addition to education level
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
*Experience working in a DoD or IC environment desired.
WORKING CONDITIONS
Environmental Conditions
*Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
*Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
*Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes "The 6 H's" - Happy, Helpful, Honest, Humble, Hungry, and Hustle.
Happy: We exhibit a positive outlook in order to create a positive environment.
Helpful: We assist each other and pull together as teammates to deliver.
Honest: We conduct our business with integrity.
Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.
Hungry: We desire to consistently improve.
Hustle: We work hard and get after it.
These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us
COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR (c)
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$106k-130k (estimate)
POST DATE
03/06/2024
EXPIRATION DATE
06/01/2024
WEBSITE
agile-defense.com
HEADQUARTERS
RESTON, VA
SIZE
200 - 500
FOUNDED
1998
CEO
JAY LEE
REVENUE
<$5M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
About Agile Defense, Inc.
"Listen. Think. Innovate." Our goal is to innovate alongside our customers to transform their operations using IT. We support significant agency programs and work to partner with our customers to deliver quality and innovative IT solutions with our Listen. Think. Innovate. philosophy. Our customers include the US Department of Defense and US civil agencies, including Department of State and the Department of Interior. Let us know how we can bring our innovation approaches and deep IT skillsets to your organization.
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