AG Jeans is seeking a Key Holder for its retail store at the Woodbury Commons Premium Outlets.

The Key Holder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered.

The Key Holder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities:

Sales & Profitability:

• Continually drive sales performance at the store, by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
• Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources:

• Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations:

• Ensure all company policies and procedures are adhered to including loss prevention measures
• Responsible for all in store company assets including merchandise invenotry, monetary assets, information and furniture/equipment
• Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
• Support the operations team as necessary

Visuals:

• Support the execution of all visual directives set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by Store Manager
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service:

• Ensure that a superior customer experience is delievered to every guest that encounters our brand, store, and store team
• Support and grow the clientelling program to meet or exceed company objectives

Additional Responsibilities:

• Partner with peer stores and next level management to achieve company objectives
• Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements:

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Proficiency in Microsoft Office Suit (Outlook, Word, Excel)
• Sound understanding of retail math and retail specific key performance indicators
• Excellent communication skills
• Minimum 2 years management experience, preferably in luxury or contemporary apparel & accessories
• Some lifting required (up to approximately 25 lbs)
• Ability to climb ladders
• Ability to work daytime, evening, and weekends
• Travel (approximately 10%)

Job Types: Full-time, Part-time

Pay: From $18.50 per hour

Expected hours: No less than 25 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Work Location: In person