51 Front desk attendant Jobs in Grand Rapids, MI
Affordable Suites Grand Rapids is Hiring a Front desk attendant Near Grand Rapids, MI
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :
$14 - $15 hourly
Responsibilities :
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Connect with the housekeeping department to ensure guest accommodations are ready
- Handle customer complaints as necessary
Qualifications :
- Working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
- 1 year of hotel industry experience or related job preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
Affordable Suites has been in the long-term lodging industry for 40 years. The room layout for each 500 square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom.
With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a strong portfolio of quality extended-stay hotels.
Last updated : 2024-05-21
Job Summary
Full Time
$27k-36k (estimate)
05/23/2024
08/22/2024
The job skills required for Front desk attendant include Customer Service, Guest Service, Housekeeping, Credit Card, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk attendant positions, which can be used as a reference in future career path planning. As a Front desk attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk attendant. You can explore the career advancement for a Front desk attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
04/15/2022: Erie, PA
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/23/2022: Des Moines, IA
Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
01/19/2022: Rock Hill, SC
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
02/13/2022: Pueblo, CO
For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
03/26/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
03/15/2022: Fayetteville, NC
Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
04/12/2022: Greenville, MS
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
04/14/2022: Sarasota, FL
Proven experience as front desk representative, agent or relevant position.
02/11/2022: Appleton, WI
Step 3: View the best colleges and universities for Front Desk Attendant.
Similar Jobs
Popular Articles
