Admissions Coordinator- Full Time

Summit Home Care and Hospice is searching for an experienced and motivated Admissions Coordinator to join our team!

What we offer:

Job Type: Full-time

Job Location: Hybrid-Columbus, OH

Standard shift: Day shift, M-F

Salary Range: $21.50-$27.00/hour

Why work for Summit:

Our commitment isto provide comprehensive health care in the comfort and convenience of home.

Our mission is to positively impact quality of life by redefining the delivery of care.

Our vision is to revolutionize healthcare in the home by becoming the unmatched leader across the US.

What the position looks like:

The Admission Coordinator is responsible for contacting potential patients and physicians regarding services, fielding intake calls, and providing quality customer service to patients. The Admission Coordinator will resolve patient/referral source inquiries, enhance continuity of patient care by providing support to Account Managers and referral sources. The Admission Coordinator will meet the standards regarding accuracy, timeliness, and professionalism.

What your responsibilities will be:

• Consistently communicates with the Account Management and leadership teams regarding new business plans and updates.
• Provides customer service to patients.
• Completes pre-surgery calls and/or confirmation calls.
• Responds to and initiates intake calls to providers, patient care teams and family to gather necessary patient information solely for the intent to process for care.
• Processes referrals with accuracy. Works with ADONs and the Patient Access Representatives teams to ensure timeliness of processing and compilation of required paperwork for each patient.
• Provides support to Account Managers in the field.
• Serves and protects the company by adhering to professional standards, home care policies and procedures.
• Facilitates the coordination of services to support physicians, patients, caregivers, and/or the community.
• Utilizes both Summit’s EMR and external EMR systems effectively for accepting, declining and bundling referrals.
• Meets established KPI’s as assigned.
• All other duties as assigned/directed.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Flexible spending account
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off/sick time
• Referral program
• Travel reimbursement

• Possess excellent verbal and written communication skills.
• One year of experience in hospice admissions preferred.
• Two years of experience in healthcare data entry preferred.
• Previous experience in customer service.
• Experience in home health care, durable medical equipment, or skilled nursing facility preferred.
• Ability to build rapport with clients and account management.
• Ability to work independently and as an active member of a team.