Job Description:

Content Creation Specialist - Learning Management System

This role will effectively create, manage, and update content across multiple work streams. The employee should possess exceptional organizational skills, strong communication abilities, and a meticulous approach to content creation.

Responsibilities:

• Utilize proven learning and development methodologies to design and create effective educational content that aligns with customer needs.
• Implement best practices to enhance the quality and engagement of web-based training materials.
• Establish and execute a streamlined content creation workflow, ensuring the timely and budget-conscious delivery of high-quality learning materials.
• Develop, update, and optimize content creation processes to improve efficiency and effectiveness.
• Collaborate with clients to document online content processes and services, providing clear and comprehensive documentation to support client understanding and usage.
• Develop courseware using tools such as Articulate, Storyline, and Camtasia addressing courseware issues for Federal Aviation Administration (FAA) and Washington Headquarters Service (WHS) customers.
• Deliver and test courseware within the SuccessFactors Learning Management System (LMS).
• Support the team by implementing workflow automations to enhance operational efficiency.

Experience Requirements:

Mandatory:

• Must have extensive knowledge of how to use Articulate, Storyline, Camtasia courseware tools.
• Be able to use AI voiceover or provide voice over capabilities.
• Must have prior experience with SCORM/LMS.
• Must be able to collaborate with clients providing clear and comprehensive documentation to support client understanding and usage.
• Knowledge on required best practices to provide 508C compliant content.

Waiverable/Substitutable:

• SAP SuccessFactors

Certification Requirements: N/A

Education Requirements:

Bachelor’s Degree in Graphic Design or related field

Mandatory:

Minimum 3-6 years of experience or equivalent work experience.

Work Type:

Remote

Clearance Requirements:

Public Trust