Job Title: Office Administrator - Independent Contractor

Company: Aeon Counseling and Consulting, LLC

Location: Hybrid in Massachusetts

About Aeon Counseling: Aeon Counseling is a clinician-owned, all-female-led, and managed national outpatient mental health private practice group headquartered in Lynn, MA. Our mission is to propel therapists in private practice and help people live happier, healthier, more successful lives — in other words, to thrive!

We are a just and equitable group practice that values community, cultivating consciousness, decolonizing mental healthcare, and providing quality mental health services to the community

Job Description:

The Office Administrator (OA) supports administrative and onsite operations for Aeon Counseling & Consulting, LLC. Responsibilities include patient interaction, administrative support for the Group Practice Owner (GPO), provider workflow assistance, and managing third-party billing to ensure quality performance and patient satisfaction.

Responsibilities:

• Manage administrative tasks, including billing, patient tracking, and reporting.
• Handle intake calls/emails and coordinate insurance referrals.
• Ensure practice compliance and maintain patient and billing rosters.
• Facilitate intake processes and maintain directory of resources.
• Support quality assessment and improvement activities.
• Organize information and workflows for practice operations.
• Coordinate scheduling and networking events.
• Build proficiency in EMR technology.
• Participate in practice meetings and hold office staff meetings.
• Maintain a positive work environment and effective communication.
• Ensure confidentiality of patient and employee information.
• Perform other related duties as required.

Skills:

• Strong organizational, time management, and problem-solving skills.
• Ability to work effectively in a team.
• Knowledge of behavioral and community mental health.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office, Google Workspace and QuickBooks preferred.
• Ability to maintain confidentiality and exercise discretion.
• Bilingual (English/Spanish) preferred but not required.

Requirements:

• Minimum two years of Human Services experience required.
• Experience in community or behavioral mental health preferred.
• High school diploma required; BA/BS preferred.
• Valid driver's license preferred but not required for travel between offices.

Interview Process: Remote, virtual or telephonic

Note: Aeon Counseling is an equal opportunity employer and encourages candidates from all backgrounds to apply.

Job Types: Full-time, Part-time, Contract

Pay: From $21.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Flexible schedule

Schedule:

• Choose your own hours

Experience:

• Administrative experience: 2 years (Preferred)

Ability to Commute:

• Lynn, MA 01902 (Preferred)

Work Location: Hybrid remote in Lynn, MA 01902