We are currently looking to hire a Full-Time Dispatcher/Customer Service for our location in Laguna Hills, CA. If you are interested in this role please send over an updated copy of your resume.

Dispatcher/Customer Service

About Us: Empro is a staffing and logistics company specializing in the automotive industry. We provide recruitment and logistics services for our clients across California and Washington. We are seeking a dedicated, hard-working and personable Dispatcher/Customer Service to join our dynamic team and play a key role in representing our company with professionalism and efficiency.

Responsibilities:

Employee Management: Assist in the coordination and management of delivery drivers and warehouse employees.

Office Support: Handle phone calls, texts, emails, and other correspondence professionally. Maintain organized filing systems and assist with general office tasks.

Represent the Company: Serve as a point of contact for clients and employees, ensuring a positive and personable representation of Empro.

Qualifications:

• Prior office experience and a background in Dispatching/Customer Service/Employee management.
• Excellent written and verbal communication skills. Proficiency in MS Office, especially Excel, and experience with email tools.
• Traits: Reliable, consistent, personable, organized, and professional.
• Knowledge: Working knowledge of office equipment and thorough understanding of office management procedures.
• Time Management: Excellent organizational and time management skills.
• Microsoft Office
• Google Suite
• ConnecTeam or other CRM tools experience

Education:

• High school diploma required
• BSc/BA in Business Administration or a relevant field is a plus

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Lake Forest, CA: Relocate before starting work (Required)

Work Location: In person