• Foster open communication between the customer and Aegis Sales Management
• Float to multiple clinics to pick up, package, transport, and ship specimen samples to Aegis
• Assist with onboarding of new hires
• Train/mentor Specimen Collectors, Field Service Coordinators, and new Clinic Service Coordinators
• Increase touch base meetings with new clients as well as train clients on Aegis processes and FLUID (Electronic Lab Requisition – ELR)
• Ensure the integrity of each Laboratory Request Form and specimen sample
• Keep records of samples shipped and shipping information associated with each
• Retrieve results via the Aegis Web Portal and deliver to client as appropriate
• Monitor collection supply levels for each client and order when necessary
• Follow the standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample
• Ensure sample requisitions are complete and all information is correct
• Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training
• Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable)
• Perform administrative duties for the Area and Regional Sales Managers as needed and assigned

A Successful Candidate Must Possess:

- Full Time (Up to 40 hours) 

- Monday-Friday: 8:00am-5:00pm