19 Operations Analyst Jobs in Houston, TX
AEG is Hiring an Operations Analyst Near Houston, TX
Eventellect partners with professional and collegiate sports teams and other entertainment companies to unify their approach to single game ticket sales and transform it into a strategic business asset. With Eventellect, teams fairly value single game tickets, protect season ticket holders' investment, and match the right audience with the right experience to maximize revenue, build fan loyalty and ensure team success.We are a fast-growing company that is respected both in Houston (Houston Business Journal's Best Places to Work 2017, 2018, 2022) and nationally (INC 5000 list of fastest-growing companies 10 years in a row).
What are we looking for?
As an Operations Analyst, you will play a crucial role in analyzing and optimizing various aspects of our business operations. You'll work closely with cross-functional teams to identify areas for improvement, develop actionable insights, and implement strategic solutions. Our ideal candidate is highly creative, detail-oriented, and possess strong problem-solving skills. This role offers an exciting opportunity to be part of a fast-paced environment at the intersection of technology and entertainment.
Title
Operations Analyst
What would you do?
- Conduct detailed analysis of operational processes, systems, and workflows to identify inefficiencies and areas for improvement.
- Develop and maintain key performance indicators (KPIs) to measure operational performance and track progress over time.
- Build and maintain reports and dashboards to highlight opportunities for improvement and progress to stakeholders at all levels of the organization.
- Collaborate with cross-functional teams to improve platform performance and visibility of data.
- Utilize data analysis tools and techniques to interpret complex data sets and extract actionable insights.
- Work closely with customer support and operations teams to address platform issues, automate workflows, and enhance marketplace satisfaction.
- Monitor operational processes and performance metrics related to ticketing operations and marketplace intelligence initiatives on an ongoing basis.
- Identify risks and opportunities within ticketing operations and marketplace dynamics and develop strategies to mitigate risks and capitalize on opportunities.
- Stay current on industry trends, best practices, and emerging technologies related to ticketing and fan shopping experiences.
- Bachelor's degree in Industrial Engineering, Operations Management, Management Information Systems, or related field.Advanced degree or certifications (e.g., Six Sigma, Lean, PMP) is a plus.
- Experience in operations analysis, process improvement, or related roles, preferably in the ticketing industry or e-commerce sector.
- Strong organizational skills with a keen attention to detail and ability to manage multiple tasks simultaneously.
- Strong proficiency in data analysis tools and software (e.g., Microsoft Excel, SQL, Tableau, Python, Power BI, Snowflake, Sigma).
- Excellent communication skills with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.
- Curiosity and self-motivation to examine and re-examine problems to find new and creative solutions.
- Passion for technology, entertainment, and delivering exceptional fan experiences.
- Flexibility to occasionally work outside of normal hours as business needs dictate.
- A competitive salary and bonus potential
- A comprehensive benefits package, including 90% employee medical coverage, as well as dental and vision coverage, basic term life insurance and short-term disability coverage
- 401K program including company match
- Unlimited paid vacation policy
- A $1,000 annual ticket budget to spend on sports and other live events
- Do you currently reside in the Greater Houston Area or is willing to relocate to Houston, TX?
- How many years of experience do you have in event ticketing or ecommerce?
- Describe a data analysis or visualization project you are most proud of. What was your role, and what tools did you use?
Job Summary
Full Time
$65k-86k (estimate)
05/03/2024
05/19/2024
aegworldwide.com
LOS ANGELES, CA
200 - 500
1994
Private
CHARLES HUNG JR
$500M - $1B
IT Outsourcing & Consulting
Related Companies
About AEG
AEG owns and operates a chain of venues for sporting, live music and entertainment events.
The following is the career advancement route for Operations Analyst positions, which can be used as a reference in future career path planning. As an Operations Analyst, it can be promoted into senior positions as a HR Operations Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Analyst. You can explore the career advancement for an Operations Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Analyst job description and responsibilities
During this research phase, operations analysts often forecast the results of multiple solutions before determining the most effective option.
02/16/2022: Rochester, MN
Operations analysts also focus on the granular daily operations of how a business runs.
01/22/2022: Rapid City, SD
Operations analyst perform the following regular functions of their job which is managing sales data and analytics
01/29/2022: Casper, WY
Sales operations analysts carry out quantitative analysis and explanation of relevant data and ongoing analysis of alternatives and solutions.
04/17/2022: Detroit, MI
The operations analyst’s job entails scheduling and managing this process.
03/06/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Analyst jobs
A career as an operations analyst requires dedication to continuing education.
02/24/2022: Vincennes, IN
An outstanding operations analyst should be able to advise staff on all levels and develop new processes and workflows to enhance operations.
02/15/2022: Columbus, MS
The business operations analyst will often be required to possess and make use of the following skills, knowledge and abilities as a driving force to enhance productivity.
04/04/2022: Florence, AL
Get familiar with the fundamentals.
01/30/2022: Asheville, NC
Pursue a professional certification.
03/31/2022: Salem, OR
Step 3: View the best colleges and universities for Operations Analyst.
