Work at AEG

**Part-Time Security Officer (Microsoft Theater)**

For more than 20 years, **AEG** has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

**Microsoft Theater** hosts over 120 music, family, dance and comedy acts, award shows, televised productions, conventions and product launches with over 500,000 guests passing through the doors annually. The 7,100-seat theater offers guests mid-sized intimacy, with no seat further from the stage than 220 feet. Microsoft Theater offers 12,000 square feet of VIP & hospitality areas, 10 dressing rooms and state of the art technology making it is a favorite indoor venue for performers and fans alike. Since opening in October 2007 with six sold out shows featuring the Eagles and Dixie Chicks, Microsoft Theater has hosted concerts starring the most popular artists including Alan Jackson, Katy Perry, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Kanye West, Marc Anthony, Sesame Street Live, John Legend, The Avett Brothers, Neil Young, Steely Dan, Trey Songz, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, Cat Stevens, The American Idol Finale shows, Michael Jacksons This is It, Straight Outta Compton, The Hunger Games and Twilight Movie Premieres and many more. Microsoft Theater is home to the American Music Awards, ESPYs, Primetime Emmy Awards and BET Awards, and has previously hosted the Peoples Choice Awards, Radio Disney Music Awards, 2010, 2011 & 2015 MTV Video Music Awards, 2014 & 2015 MTV Movie Awards and the 2013 Rock N Roll Hall of Fame.

Microsoft Theater is centrally located within L.A. LIVE is a 4 million square foot / $3 billion downtown Los Angeles sports and entertainment district adjacent to Crypto.com Arena and the Los Angeles Convention Center featuring Microsoft Theater, a 7,100-seat live theatre, a 2,300 capacity live music venue, a 54-story, 1001-room convention headquarters destination (featuring The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums The Ritz-Carlton Residences at L.A. LIVE all in a single tower) , the GRAMMY Museum, the 14-screen Regal Cinemas L.A. LIVE Stadium 14 theatre, broadcast facilities for ESPN along with entertainment, residential, restaurant and office space.

**Job Summary:**

The Security Departments team is responsible for the safety and security of Crypto.com Arena and Microsoft Theater L.A. LIVEs guests, team members, and assets at all times.

**Job Description:**

* Conduct patrols of the building on a regular basis.

* Respond to all security and safety related issues in a timely manner.

* Investigate incidents and compile information for official reports.

* Perform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure.

* Use excellent customer service skills when interacting with guests, clients, and staff.

* Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors.

* Comply with all legal and ethical instructions given by Event Security Managers and Supervisors.

* Have a basic understanding of the rule of law and the corresponding penal codes.

* Ability to memorize, recollect and quickly relay relevant information when requested.

* Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances.

* Ability to effectively perform in crises situations and work under pressure without the loss of composure.

* Ability to maintain guest, team member, and company confidentiality.

* Other duties as assigned.

**Required Qualifications:**

* High school diploma or equivalent.

* A minimum of 1-2 years of related work experience

* Ability to read, write, and communicate effectively in English

* Applicants must have and maintain a valid California Guard Card, or Proprietary Security Officer Card, OR be willing to obtain one prior to employment, for the duration of employment.

* Candidate must be available to work at least four (4) various event shifts per week, including afternoons, evenings, weekends, and holidays

Must be available Saturday's and Sunday's plus two (2) additional week days.

Shift start time by 5pm (weekends and double headers vary)

End time is at the end of the event (approximately 11pm)

**Preferred Qualifications:**

* CPR / AED / First Aid training

**Work Conditions:**

* Tasks are performed with moderate supervision.

* Walking and standing occurs 90% of the time.

* Speaking, walking, running, lifting, listening and visual observations occur continuously.

* Some tasks may require team members to come in contact with hazardous chemicals.

* Team members should use precautions and follow safety guidelines.

**Other:**

* Must be available to work events between 5pm to end of the event (approximately 11pm)

* Must be able to test weekly for Covid-19 using company vendor.

* The employee must maintain a neat, well-groomed and professional appearance in line with our "On Stage Spotlight" Encore| LA program that conveys professionalism at all times, whether in the venue or out of the venue.

**Covid-19:**

At **Microsoft Theater** we are taking precautions recommended by the County of LA Public Health department and CDC. We have controlled building access with health screenings prior to entering, all staff must wear a face mask, during events we have different zones to diminish close contact between staff, outdoor break areas, hand sanitizer throughout the building, and frequent cleaning and disinfecting.

AEG reserves the right to change or modify the employees job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)