This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

CDD Risk Analyst

Adyen is looking for a Junior CDD Risk Analyst to contribute to the growth and scaling of our customer base in North America. In this role, you will review KYC documentation, assess potential risks, and perform the necessary due diligence to protect Adyen and our customers. We call this a CDD Review (Customer-Due-Diligence). You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You are expected to be very detail-oriented, take a risk-based approach, have the ability to think critically, always think about scalability, all while maintaining a high level of integrity. 

What you will do

• Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures
• Collect and analyze customer information on a monthly basis whilst documenting material changes to their organizational structures, legal entities and policies
• Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow
• Communicate directly with our merchants and be the first point of contact for every CDD Review related matter
• Be an internal product advocate, drive process improvements and feedback on automation within our workflows
• Be an internal advisor for CDD Review related questions in the local office and our North America team
• Align with your peers based in San Francisco and global teams to ensure consistency throughout our global risk reviews

Who you are

• You have at least one year of work experience (this can include internships and extracurricular activities)
• You have a great sense of responsibility and you take ownership for your work
• You have a natural tendency to be curious, you think outside of the box and you are comfortable navigating ambiguous or unstructured work environments
• You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
• You have an analytical and critical mindset
• You get a sense of achievement from solving operational problems and helping others
• You have an interest in Onboarding/KYC/CDD and operational processes
• You can speak and write English fluently
• You are willing to travel 10% of the time throughout the year

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

ChicagoThis role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The anticipated start date for this position is April 2024.