Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

• Schedules patients and responds to patient/therapist requests. Maintains patient schedules and obtains pertinent information, while verifying accuracy, recording in appropriate scheduling screens, confirming appointments and following authorization procedures. Follows up on cancellations and no-shows.
• Provides quality customer service. Provides professional customer service in challenging situations.
• Maintains and organizes information systematically for easy retrieval.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.