Adventist Health Portland, part of both the Adventist Health and Oregon Health and Science University health systems features of a 302-bed medical center, 34 medical clinics, and home care and hospice services in the Portland metro area. Our full-service acute care medical center provides a full range of inpatient, outpatient, emergency and diagnostic services to communities on the city’s east side. Key services include cardiovascular care, emergency services, orthopedics, radiation oncology, surgery, imaging, rehabilitation, and labor and delivery. Adventist Health Portland’s mission executed by more than 550 physicians, 1,900 employees and 250 volunteers serving a local community known for its outdoor activities, independent creatives and exquisite culinary opportunities.

Job Summary:

Schedules patients for facility services based on the physician order received, including ancillary, surgical and medical testing/procedures/admissions in Scheduling Books. Applies developing/basic working knowledge and experience to the job. Works on routine assignments within defined parameters, established guidelines and precedents.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical degree in business or equivalent combination of education/related experience: Preferred

Essential Functions:

• Takes telephone requests for authorizations. Prepares referral requests. Obtains authorizations and collects patient data.
• Maintains responsibility for obtaining pre-defined data, completing scheduling process in computer system, scheduling conflict resolution and cancelling/revising based on patient/provider/or facility request. Provides patients with necessary instructions regarding preparation, timing and location of exams per facility guidelines.
• Maintains electronic health record (EHR) referral documentation reflecting actions on specific referrals, including adding incoming referrals that were not generated from the electronic health record (EHR). Tracks referral patient compliance and communicates with referring provider, as necessary, regarding patients refusing service or not showing up to a referral appointment.
• Selects correct patient and correct service/exam. Ensures orders and required authorizations are in place. Collects clinical data under facility direction to ensure test is appropriate.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

JOB INFO

Job Category: Associate

Job Shift:

Assignment Category: Per Diem

Pay Range:

Hiring Department: RevCycle - Central Scheduling