All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: M-F Days

The role you’ll contribute: Office Assistant/Billing Specialist

The Office Assistant / Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients’ needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office

Principal Job Duties and Responsibilities:

• Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures

• Identifies her/himself and the practice

• Takes complete and accurate messages

• Properly triages telephone calls in accordance with policy

• If appropriate, transfers calls in a courteous and professional manner

• Delivers messages in a timely manner

• Schedules, cancels, reschedules, etc., appointments as requested

• Is responsible for check-in of patients

• Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Athena to ensure accurate billing.

• Obtains patient signatures on required forms, i.e., Consent for Treatment, as appropriate

• Notifies clinical staff that patient has arrived for appointment

• Registers all patient encounters in EMR and scans in insurance cards.

• Processes requests for medical records and information, as assigned, in a timely and accurate manner.

• Performs other duties as assigned.

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma

EDUCATION AND EXPERIENCE PREFERRED:

• Two years’ experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.