Employee Experience Partner Hospice

All the benefits and perks you need for you and your family:

• Day One Benefits
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Day Shift 8am-5pm.

Location: 480 WEST CENTRAL PARKWAY, Altamonte Springs, 32714. Minimal travel. It would only be for HR related meetings or trainings.

The community you’ll be caring for:AdventHealth Hospice Care

The role you’ll contribute:

The Employee Experience Partner (EEP) will facilitate and provide support for general human resources policies and procedures. Provides administrative support to the human resources function to include office management, document management, and customer service support. Provides support for employee events, engagement programs, and communication. Uses excellent customer service skills in promotion of the HR operating model and serves as a liaison with shared services as necessary. Other responsibilities may include, but not limited to, separation of work procedures. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Coordinates and supports employee onboarding, regulatory compliance maintenance, and HR projects. Provides office administrative support utilizing excellent customer service skills while promoting the HR operating model. Specific office administration duties may include, but not limited to: ordering and managing inventory of office supplies, manage ingoing/outgoing mail, managing calendars and schedules for HRBP(s) as necessary, preparing agendas, taking minutes, and managing phone/walk-ins as appropriate to support HR operating model. Supports HR programs and initiatives at a local level as directed. Supports employee badge administration process, including granting and tracking badge access as appropriate, maintaining badge supplies, and printer maintenance.

• Coordinates activities and performs transactions as directed related to department and organizational design changes. Provides support service for candidate and new hire experience as directed, to include, but not limited to: serving as liaison to hiring manager and employee health as appropriate, completing new hire onboarding process, and supporting new hire orientation logistics. Supports processes for immigration regulatory compliance.

• Performs processing, tracking, and documenting compliance-related functions, such as: license/certification/registration maintenance, documentation of employee competencies and performance evaluations, orientations, and employee health requirements. Responsible for document management which may include but not limited to, scanning/filing/linking documents for employee HR files, preparing documentation for regulatory agencies, coordinating regular audits to ensure compliance requirements are met, and coordinating with HR Shared Services as appropriate for document management needs. Identifying and escalating issues, risks, and non-compliance.

• Tracks compliance with performance management process as directed. Performs separation of work processes as directed. Responsibilities may include, scheduling and conducting exit interviews, and facilitating repayment programs in coordination with shared services.

• Supports special compensation programs according to policy. Supports employee wellness program administration and tuition reimbursement programs according to policy and procedures. Provides transaction support for a PDO donation program.

• Supports employee events, projects, and communication as directed, examples include: service awards programs and events, mailing projects, employee related functions, local job fairs, open enrollment events and communication. Manages logistics related to employee engagement and retention programs, such as meal tickets and prizes.

• Supports HR policies and procedures. Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions.

• Supports change activities as directed. Liaisons with shared services as needed. Collect data for HR programs and analytic needs as directed. Establishes stewardship in facility resources. Supports mission integration and culture development as directed.

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.

• Knowledge of electronic medical record.

• Ability to complete Hospice of the Comforter Orientation and Training, as necessary.

EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma or GED is required.

• Minimum of 2 years related administrative or clerical experience is required.

EDUCATION AND EXPERIENCE PREFERRED:

• Associate’s degree (A.A.) is preferred.

• Healthcare experience is preferred

• HR experience

  1) HR analytics / report running

  2) Workers’ Comp

  3) Employee engagement