Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

The role you’ll contribute:
The Case Management Assistant supports the Case Management staff by providing clerical and technical support for the department's professional associates to facilitate and execute discharge plans and other related activities. The CMA may provide administrative support for the Care Management Department in the absence of department administrative assistant.

The value you’ll bring to the team:

• Provides quality customer service to external and internal customers both on telephone and in person to ensure courteous and professional experience.
• Provides clerical support to department to ensure department efficiency and staff satisfaction.
• Provides Medicare Important Message (IMM), MOON and other compliance forms as requested by Care Managers, per policy
• Assists with sending of referrals and auth requests for services/ placement through NaviHealth
• Assists with final booking of Navihealth referrals