SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description Job Title: Senior Project Consultant Location: Jacksonville, FL (Hybrid - in the office 4-6 times per month) Get To Know The Team: SS&C Salentica is a growth area within SS&C Technologies/Black Diamond, providing market-leading CRM software and services for the investment management industry. We are seeking an experienced Salesforce CRM Administrator (Salesforce Consultant) with excellent analytical and communication skills for our office in Jacksonville, Florida, or Toronto, Canada. What You Will Get To Do: With our patented client engagement solutions built on Salesforce, you’ll become a go-to subject-matter expert. Actively listen, elicit information, and comprehend issues/needs Designing/developing solutions (including custom flows, apps, dashboards, reports, and objects) within a Salesforce context Research solutions presented by clients or on your own accord and how they could fit into our Product as enhancements or used as solo solutions to clients Create and maintain technology documentation Configure and explain the Salesforce functionalities in detail and automation using Flow with different functions within Salesforce. Work with product management, sales, marketing, and service as needed to provide product insights and SME-level assistance Stay current on updates and new releases in Salesforce Other duties as assigned What You Will Bring: 3 years of experience with Salesforce CRM Administration and Salesforce Flows 2 years of experience in information technology Experience designing Salesforce Apps, Salesforce Flows, Salesforce Security/ Permission Sets Excellent verbal and written skills Bachelor’s Degree from an accredited institution What will set you apart from the pack? Experience in the financial services industry, specifically wealth management and/or asset management. Technical skills with any/all of the following: Salesforce Sales Cloud/ Financial Services Cloud Microsoft Power Automate/ Power Platform Experience using Confluence Experience with Project Management (e.g. AGILE or SCRUM) Experience with Business Requirements Gathering Experience with Data Migrations Experience with Change Management and SDLC best practices Salesforce Certifications (or equivalent): Salesforce Admin 101/ 201 Salesforce Platform App Builder Salesforce Sales Cloud Consultant Why You Will Love It Here! Flexibility: Hybrid Work Model (in the office 4-6 times per month) & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Well-being: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more! #LI-HYBRID #LI-DS3 Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.