Introduction

Do you want to join an organization that invests in you as a Manager Implementation? At AdvantageTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

AdvantageTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Manager Implementation like you to be a part of our team.

Job Summary and Qualifications

The Manager, Implementation is responsible for managing implementation of best practices of current membership while enhancing portfolio knowledge to the rest of the team. In this role, the Implementation Manager will support the accurate and timely completion of the established workplan including required data analytics reviews and contract tier guidance, vendor connectivity through eLOC submission and direct vendor communications, and possess a keen ability to identify contract offerings and opportunities to assure a successful on-boarding experience for the member and enhance member value throughout their member journey. The ability to recognize risk and propose strategy to mitigate and escalate accordingly will be key to success in this role. The Implementation Manager will serve as an internal resource across all departments to offer education and support to enrich team knowledge and conduct member engaging account health reviews in collaboration with Account Management Team.

What you will do in this role includes:

• Primary responsibility in the onboarding implementation and maintenance guidance of the portfolio on accounts averaging $3 – 15 million in annual spend.
• Oversees scalable implementation & post-implementation work that delivers value to all stakeholders.
• Resource for Account Management and Sales Team on account implementation best practices.
• Supplements Account Management and Sales knowledge of the contract portfolio
• Implement short- and long-term strategies for member retention
• Develops trust and loyalty through competence and expert contract and contract application knowledge to strengthen the member relationship
• Provides critical project management and uses discretion and complex problems solving skills to ensure success and leverage investments for greater ROI.
• Responsible for maximizing penetration of accounts with contract portfolio and distribution opportunities
• Cross reference knowledge to offer optimized solutions based on member and/or rep scenarios.
• Coordinate and maintain the build out process of module, formulary, and audit-based implementation through coordination with Senior Director, Implementation

What qualifications you will need:

• High School Graduate/Equivalent required.
• Bachelor’s degree preferred.
• 3 years of experience in Healthcare Industry or GPO Supply Chain facing role required.
• 3 years of experience in customer service, relationship building, and management preferred.

HealthTrust Supply Chain is a critical part of HCA Healthcare's strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Implementation opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.