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Position Description: Serves as primary contact to educate patients and community about financial assistance and charity care programs, healthcare insurance exchange, or alternate insurance programs as appropriate and provide price estimates/point of service payments. . Perform access related duties but not limited to validating insurance eligibility/referrals and scheduling, obtain authorizations
Reports to: Revenue Cycle Supervisor
MISSION
Provide strong and exceptional customer service skills and ability to follow policies regarding financial counseling, insurance verification and scheduling. Conducts all interactions in a manner that will result in a positive patient experience and appropriate reimbursement for services. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services. Ensure the patient’s confidentiality and integrity are maintained to the highest standards.
OUTCOMES
COMPETENCIES
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QUALIFICATIONS
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Previous, Job Relevant Work Experience:
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
10/28/2023
05/25/2024
advanceduro.com
WARREN, OH
25 - 50
1995
<$5M
Ambulatory Healthcare Services