You haven't searched anything yet.
Job Title: Desktop Support I
The Desktop Support I position is responsible for providing first level technical support with the installation, maintenance, upgrade, troubleshooting, removal and repair of personal computer equipment, peripheral equipment, computer operating systems, computer software, and telephones.
These positions are currently remote (work from home) with company provided equipment.
This non-exempt job classification is covered under The McNamara-O'Hara Service Contract Act (SCA) and the contract’s collective bargaining agreement (CBA). Service employees are compensated per the prevailing wage rates and fringe benefits that are set by the U.S. Department of Labor (DOL) Wage and Hour Division's WDs 29 CFR Part 541 and 29 CFR 4.163(f), unless otherwise modified by a CBA between labor and management.
Responsibilities & Duties:
Minimum Qualifications:
Preferred Qualifications:
Knowledge, Skills & Abilities:
Supervisory Responsibility: Possess or obtains a Public Trust Security Clearance and maintain the required security clearance throughout the life of the contract.
Work Environment: This is a REMOTE position.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, working hours determined based on location and shift. Workdays do not include working or conducting business on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed closings.
Additional Eligibility Qualifications: N/A
AAP/EEO Statement:
ATL provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Veterans with expertise in these areas are highly encouraged to apply.
Other Duties:
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Duties, responsibilities and activities may change at any time with or without notice.
Benefits:
Salary Range:
Full Time
Business Services
$43k-53k (estimate)
04/25/2024
06/24/2024
at-leaders.com
MARTINEZ, GA
100 - 200
2006
YVETTE HANNER
$10M - $50M
Business Services
Advanced Technology Leaders, Inc. (ATL) is a Georgia based SBA 8(a) Certified Small Business, Minority Woman Owned Small Disadvantaged Business (SDB), SDVOSB and VOSB, EDWOSB and WOSB certified management, consulting, administrative and IT support services firm located in a HUBZone. ATL has been in business since 2006, servicing the Department of Defense (DoD) and commercial companies providing sound and reliable support and services that deliver top notch services and relationships to ensure success. Customers First, Employees Always!
The job skills required for Desktop Support I include Troubleshooting, Technical Support, Service Desk, Active Directory, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support I positions, which can be used as a reference in future career path planning. As a Desktop Support I, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support I. You can explore the career advancement for a Desktop Support I below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.