Description

Job Title: Medical Secretary 

Location: Beachwood, Ohio

Schedule: Monday - Friday

Shift: 8:00am - 5:00pm

Job Summary

TMS Technician/Medical Assistant is responsible for assisting with setting up, and delivering daily TMS treatments to patients, assisting with Spravato treatments if applicable, performing neuropsychiatric testing if applicable, administering EEGs and neurofeedback treatments if applicable, cooperatively working alongside providers, performing front desk duties, and additional tasks when requested. TMS Technician/Medical Assistant shall work closely with clinicians, the Practice Manager, and support staff who manage all patient inquiries, intakes, and other TMS, Spravato, and other Practice operations.

Qualification/Skills:

· Certified or Registered Medical Assistant with at least one year experience in the healthcare setting;

· Behavioral Health experience preferred;

· Must be comfortable with hands on patient care;

· Must be passionate about patient care and possess excellent interpersonal skills;

· Strong ability to multi-task, prioritize, and stay focused;

· Excellent written and verbal communication skills in English language;

· Strong attention to detail, accuracy and organizational skills;

· Great ability to work collaboratively and having excellent team building skills;

· Adequate understanding of billing and collection practices preferred;

· Physically able to walk, stand, lift, stoop and bend;

· Proficiency in Microsoft Word. Proficiency in Microsoft Office preferred;

· Possess adaptability and initiative;

· Ability to maintain confidentiality.

· Ability to function well independently, as well as a member of a team, ability to work productively and effectively;

Duties/Responsibilities:

· Assisting providers during initial TMS appointments and administering ongoing daily TMS treatment sessions;

· Assisting with Spravato treatments and monitoring patient vitals during the sessions;

· Performing accurate electroencephalograms (EEGs) on patients as ordered by providers;

· Assisting patients with neurofeedback treatments;

· Rooming patients and setting them up for neuropsychiatric testing and evaluation;

· Checking patient vitals as needed;

· Charting relevant information in electronic medical record (EMR) system daily;

· Keeping treatment and testing rooms clean and organized at all times, including preparation and clean-up of treatment and testing room before and after patients;

· Following applicable guidelines regarding PPE and disinfecting of the treatment room / other areas;

· Monitoring of patients during treatment and testing;

· Keeping in contact and working closely with Practice Manager;

· Performing all duties and responsibilities assigned by the Practice Manager;

· Assisting patients with disabilities, including those wheelchair-bound;

· Assisting in emergency situations;

· Maintaining HIPAA and OSHA compliance;

· Handling all documents and medical records in a confidential manner and in compliance with HIPAA and other applicable laws and regulations;

· Obtaining and recording of patient consents and related documents, if applicable;

· Performing clinical support duties as assigned, including contacting insurance companies for authorizations, completing documents, etc.;

· Maintaining professional demeanor and high level of service, at all times, with Company's patients, employees and business contacts;

· Following treatment protocol(s) as instructed, including reporting treatment progress;

· Providing a safe and therapeutic environment for patient care;

· Maintaining a high degree of accuracy regarding all details;

· Assist with ongoing clinical trials as needed;

· Assuming other duties and responsibilities as assigned.

Requirements

Education:

• Completion of a medical assistant program from an accredited institution is required.

Certifications:

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is preferred.

Experience:

• Minimum of 1 year of experience in a medical assistant role, including clinical and administrative responsibilities.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require long periods of sitting and standing.
• Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.
• Good communication skills and emotional resilience to provide support to patients facing mental health challenges.

Minimum salary/hourly: $17.50

Maximum salary/hourly: $19.00

The pay range displayed on this job posting reflects the anticipated range for this position. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of ARC Health’s benefits package, which includes, among other benefits, healthcare/dental/vision, and retirement.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any ARC Health Partners.