Job Summary

The Wound Care Consultant is responsible for assisting the team in driving utilization of AOTI wound care products within an assigned territory in the wound care segment. The primary call points are in acute care facilities, hospitals, wound clinics and private offices. The Wound Care Consultant can expect to call on podiatric surgeons, vascular surgeons, internist and orthopedic surgeons.

General Accountabilities

· Develops and facilitates growth in new and existing medical centers, hospitals, and wound care facilities in the Syracuse, NY territory.

· Builds and maintains effective professional relationships with clients and patients.

· Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

· Contacts and visits clients to help them better understand company products and services.

· Handles queries about company products and services.

· Demonstrates the functions and utility of products or services to customers based on their needs.

· Builds up detailed knowledge about the company's products.

· Attends sales and trade shows to establish new business.

· Provides proactive assistance and supports to clients and business partners.

· Provides professional, knowledgeable, courteous customer service.

· Meets customer needs, offers options, resolves problems and follows up with customers.

· Ensures full customer satisfaction without unnecessarily referring customer to other staff members.

· Performs other duties as assigned.

Qualifications

· Education: Bachelor’s Degree in Marketing, Sales, or related field required

· Experience: 3-5 years of related medical sales experience; or equivalent combination of education and experience.

· Knowledge of principles and methods for showing, promoting, and selling products or services

· Experience in the wound care space preferred

· Experience with CRM software a plus

· Experience with using video conferencing software (Microsoft Office Teams, GoToMeeting)

Competencies

· Ability to take initiative and problem solve.

· Excellent verbal and written communication skills.

· Ability to actively engage in conversations with clients.

· Ability to present oneself as well as the company in a professional manner.

· Proficient in the use of a personal computer and corresponding programs.

· Excellent attention to detail.

· Interpersonal skills and customer service skills required.

Physical Demands

· Occasionally required to sit.

· Occasionally required to drive.

· Occasionally required to walk.

· Occasionally required to use hands to finger, handle, or feel.

· Occasionally required to reach with hands and arms.

· Occasionally required to talk or hear.

· Occasionally required to bend, lift or climb.

· Occasionally required to lift light weights (less than 25 pounds).

· Occasionally required to lift moderate weights (25-50 pounds).

· Occasionally required to lift heavy weights (50 pounds or greater).

· Finger dexterity required.

· Hand coordination required.

· Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.

Work Environment

· Exposure to adverse conditions.

· Exposure to moving mechanical parts.

· Exposure to high, precarious places.

· Exposure to outside weather conditions.

· Exposure to fumes or airborne particles.

· Possible risk of electrical shock.

· Protective clothing or equipment is required including gloves, covered shoes, protective eyewear

Advanced Oxygen, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.