Coordinates and oversees operational customers, systems and sites along with product development efforts as the liaison between customers and engineering. Develops tactical relationships with customers to plan and assess needs for their operations, to assist with deployments, to assure proper maintenance and to provide valued customer services. Integrates and evaluates material, technical support elements and production schedules to provide the best possible customer service to delight our customers. Assures proper timely services for the customer are met. Process returns of equipment and provide possible upgrade proposals as the need arises. Coordinate internally with field services to define requirements and scheduling that align operations with programs and customer needs. Monitors, documents and reports the customer programs, timelines, issues, risks, risk mitigation and successes to stakeholders including executive leadership.

Contributes to the development of new concepts, techniques and standards. Considered an expert in field of program management within the organization.

Provide proof of Covid-19 Vaccination on your first day of employment and agree to follow CDC, Oregon state and ANPC coronavirus guidelines.

• Develops solutions to complex problems which require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives.
• Work is performed without appreciable direction. Exercises considerable latitude in determining objectives and approaches to assignment.
• Ability to collect, organize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
• Uses appropriate methods and flexible interpersonal style to help build a cohesive team; facilitates the completion of team goals.
• Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Understands and utilizes economic, financial, and industrial data to accurately diagnose business strengths and weaknesses, identifying key issues, and developing strategies and plans.
• Knowledgeable of how the business and organization operates; knowledgeable in current and possible future policies, practices, trends, and information affecting the business and organization; understands the competition; is aware of how strategies and tactics work in the marketplace. Understands how to accomplish tasks both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships.
• Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or develops appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
• Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
• Knowledge of the Earned Value Management System (EVMS) and its application.
• Knowledge and familiarity with DFARS and ITAR regulations.
• Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one's own behavior to accommodate tasks, situations, and individuals involved.
• Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
• Knowledge of programmatics including integration of program/product disciplines and program maturity levels.
• Ability to support, lead and delegate the project team's responsibilities and tasks through all stages of the project life cycle.
• The ability to achieve desired outcomes on projects, on-time and within budget. Ability to define the project, design and plan the project, and manage the project team. Ability to control and deliver project deliverables, project accounting and appraisal, and optimize the contribution of the people involved.
• Knowledge of Project Management theory, concepts and principles including Agile methodologies.
• Ability to create project schedules to identify overall timeframe for project activities to meet the defined project objectives (to include major milestones), identify resource requirements for projects, and manage those resources throughout the project life cycle.
• Knowledge of schedule management principles and practices.
• Ability to understand the big picture and the inter-relationships of all positions and activities in the organization, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans and anticipate future events.

• 10-14 years with Bachelor's degree or 8-12 years with Master's degree
• International business and/or Department of Defense experience
• Project Management Professional (PMP) certification or equivalent desired