About Us

At Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we manage, and service offer an extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and worker’s compensation patients and have a proven track record of returning patients to their highest level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory, and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities.

Job Duties

• Manage the day-to-day activities of the revenue cycle department including: billing, follow-up, coding, and or cash posting to achieve revenue optimization
• Develop, implement and maintain functional area administrative and operating procedures in conjunction with the Director of RCM
• Monitor department KPIs. Identify opportunities for improvement and develop an action plan
• Monitor staff performance and initiate quarterly audits to ensure productivity and KPI metrics are met
• Monitor payer website for updates and regulatory changes
• Serve as a point of contact for internal and external contacts
• Conduct employee reviews and prepare for presentation; administer reviews
• Utilize system reports and review data in order to improve BSO performance as a whole as well as specific departments
• Uphold the company’s mission to provide exceptional patient care and leads in a way that aligns with the company’s ESG goals
• Other duties as assigned

Minimum Requirements

• A minimum of 6 years’ experience in 3rd Party billing / AR Collections and or Cash Posting experience required
• Knowledge of Workers compensation, and liability insurance is preferred
• AA/BA/BS preferred
• CRCS-P certification required

Additional Skills/Competencies

• Ability to maintain a strong confidentiality profile
• Ability to form interpersonal relationships (i.e. establish rapport with others)
• Ability to manage time effectively by setting priorities

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.