Job Title: Patient Services Representative

Duties:
- Greet and check-in patients in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
- Follow HIPAA guidelines to maintain patient confidentiality

Requirements:
- Previous experience working in a medical front office environment or in a similar role strongly preferred
- Knowledge of medical terminology and procedures is a plus
- Proficient in using phone systems and other office equipment
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with electronic medical records (EMR) systems is desirable

If you are a motivated individual with a passion for providing exceptional customer service in a healthcare setting, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Opportunities for advancement

Healthcare setting:

• Clinic

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical Front Desk Receptionist: 1 year (Required)
• Dermatology: 1 year (Required)

Work Location: In person