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Description
Advanced Dermatology, P.C. is seeking a seasoned Director to come on board as our Call Center Director in our Commack, NY office.
*This opportunity is not remote, must be willing to commute to Commack, NY*
The Call Center Director implements and reviews policies and operating structure of the contact center. Directs the entire operations of the organization's contact center facility. Monitors the interactions to ensure that the expectations of the customers are met. Sets standards and guidelines for customer interactions. In addition, Call Center Director analyzes operations of the contact center and oversees any efficiency improvements. Creates functional strategies and specific objectives. Develops budgets, policies, and procedures to support the functional infrastructure.
Key Roles & Responsibilities
Requirements
Full Time
$172k-235k (estimate)
04/23/2024
06/22/2024
advancedderm.net
New York, NY
<25
The job skills required for Call Center Director include Call Center, Customer Service, Coaching, Customer Satisfaction, Problem Solving, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Director positions, which can be used as a reference in future career path planning. As a Call Center Director, it can be promoted into senior positions as a Top Contact Center Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Director. You can explore the career advancement for a Call Center Director below and select your interested title to get hiring information.