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Advanced Dermatology, P.C. is seeking a seasoned Director to come on board as our Call Center Director in our Commack, NY office.
*This opportunity is not remote, must be willing to commute to Commack, NY*
The Call Center Director implements and reviews policies and operating structure of the contact center. Directs the entire operations of the organization's contact center facility. Monitors the interactions to ensure that the expectations of the customers are met. Sets standards and guidelines for customer interactions. In addition, Call Center Director analyzes operations of the contact center and oversees any efficiency improvements. Creates functional strategies and specific objectives. Develops budgets, policies, and procedures to support the functional infrastructure.
Key Roles & Responsibilities
Full Time
$168k-229k (estimate)
04/27/2024
05/10/2024
advdermatology.com
GENESEO, IL
200 - 500
2003
Private
WENDY WHITE
$10M - $50M
Ambulatory Healthcare Services
Advanced Dermatology is an esthetic clinic that offers cosmetic and dermatological skincare treatments.
The following is the career advancement route for Call Center Director positions, which can be used as a reference in future career path planning. As a Call Center Director, it can be promoted into senior positions as a Top Contact Center Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Director. You can explore the career advancement for a Call Center Director below and select your interested title to get hiring information.