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SUMMARY
The Patient Balance AR Representative is responsible for working patient balances in a timely and effective manner while maintaining accuracy and productivity levels.
The person in this role must be comfortable with explaining the medical billing processes to patients, reconciling data required for financial reporting and collections.
Additional duties may be assigned to persons employed in the Patient Balance AR Representative position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Review accounts to understand why there is a balance owed.
Communicate with patients to explain balances and collect on owed balances.
Analyze and report on patient balances.
Process credit card payments and set up payment plans.
Monitor and immediately report to management any trending patient balance issue.
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent knowledge and abilities in medical billing, including extensive knowledge of medical terminology, CPT coding, and how to read and interpret EOB’s.
Excellent organizational, customer service, and communication skills.
Related computer experience and working knowledge of Microsoft Office, Word, and Excel.
Extremely accurate keyboard ability and attention to detail.
Working knowledge of office equipment.
Ability to also communicate and perform tasks in Spanish as well as English preferred.
Ability to practice confidentiality and follow HIPAA regulation with patient information.
Good time management skills.
Ability to deal effectively and professionally with all internal and external customers.
PROFESSIONALISM
Project a professional manner and image, including proper workplace attire and grooming standards; exhibit professional conduct at all times.
Adhere to ethical principles and core ADCS values.
Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity.
Demonstrate initiative and responsibility for actions.
Work independently while maintaining an effective team member mentality.
Maintain a strong record for attendance and punctuality in arriving at work.
EDUCATION REQUIRED
High school diploma or equivalent - required
EXPERIENCE REQUIRED
Minimum one year of experience in a medical billing office setting with knowledge of medical terminology, CPT coding, and how to read and interpret EOBs required.
Previous experience with NextGen preferred.
ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations.
All applicants must have authorization to work in the United States.
Last updated : 2024-05-20
Full Time
Ambulatory Healthcare Services
$38k-50k (estimate)
05/14/2024
08/09/2024
advancedderm.com
OVIEDO, FL
500 - 1,000
1989
Private
JERE J MAMMINO DO
$50M - $200M
Ambulatory Healthcare Services
ADCS owns and operates a chain of dermatology clinics that provides skin cancer screening, laser hair removal and micro-needling services.
The job skills required for Patient representative include Customer Service, Confidentiality, HIPAA, Microsoft Office, Credit Card, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
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