Parts Counter - Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Use Facebook and Social media to gain parts sales from potential customers.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and contact customers.
• Replenishes assigned inventory daily.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Sets up orders for daily shipment, delivery or pick-up.
• Keeps front and rear counter areas clean and uncluttered.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Maintains professional appearance.
• Other tasks as assigned.

Job Type: Full-time

Pay: $10.50 - $13.00 per hour

Expected hours: 40 – 48 per week

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Overtime
• Weekends as needed

Experience:

• Parts Sales: 1 year (Preferred)

Work Location: In person