1 Customer Care Specialist Job in Mechanicville, NY
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Adirondack Basement Systems is Hiring a Customer Care Specialist Near Mechanicville, NY
Customer Care Specialist
Adirondack Basement Systems (“ABS”), a regional leader in the foundation repair industry, is looking for a Customer Care Specialist to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At ABS we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
What We Would Provide You
- A trusting, respectful, and fun culture
- The best tools and training to get the job done the right way
- A solid pay and benefits package
- A team you can be proud of
- Opportunities for professional growth
What You Would Do
- Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
- Provide tactical support to other departments of the company
- Keep customer records and database current
- Communicate with customers to ensure their satisfaction with our work
- Provide customers with a remarkable experience
What We Need for this Role
- Experience in the customer service field
- Exceptional telephone and interpersonal skills
- Proficiency in computer programs and apps
If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.
Job Type: Full-time
Hours: Monday– Friday, 8:00 AM - 4:30 PM
Pay: $17.00 - $19.00 per hour, depending on experience
For more information about our company, visit https://www.adirondackbasement.com.
EEO
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
$43k-55k (estimate)
04/25/2024
05/31/2024
adirondackbasement.com
Clifton Park, NY
<25
Related Companies
The job skills required for Customer Care Specialist include Customer Service, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
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Aside from the skills, customer care specialists should also have emotional strength.
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Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
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Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
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Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
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Step 3: View the best colleges and universities for Customer Care Specialist.
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