About UsADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!Role and TeamAs a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.ResponsibilitiesSecure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters. Check gate passes to ensure vehicles are authorized to exit property.Check departing vehicles to guard against theft of company property.Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.Account for and identify all keys, codes or other safety and security informationMaintain a current list of emergency and management telephone numbersMaintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs.Maintain a professional appearance and orderly work environmentPractice and promote teamwork continuously. Set a good personal example of attitude and performanceMaintain a good flow of communication with all auction team members and leadersSkills and Attributes1 - 2 years of experience within a customer service environmentStrong attention to detail and communication skillsAbility to relate well with others and establish strong working relationshipsAbility to handle conflict situations in a positive wayAbility to accurately enter data on a handheld device or computerStrong customer service skillsAbility to organize, plan, and execute multiple tasks in a fast-paced work environmentQualificationsHigh School diploma or GED preferredAbility to work in all weather conditionsRequires computer data entry skillsMust adhere to regular and predictable attendanceMust be 18 years of age and have a valid driver’s license that meets the requirementsAble to safely drive a variety of make/model/sizes of vehiclesRequires standing for extended periods ADESA Benefits and PerksCompetitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other RequirementsTo be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, feeling, graspingFrequent – talking, balancing, reaching, grasping, pulling, pushing, bendingOccasional - kneeling, stooping, lifting, climbing, crawlingPotential – running, jumping, yelling or other rapid or forceful movement in emergency situationsVisual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions:This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Legal StuffHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.