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POSITION SUMMARY
The Behavior Health Area Operations Manager has the responsibility of providing operational leadership within a grouping of area clinics, assuring operational, clinical, and service quality, regulatory compliance, financial performance, budget achievement and growth. This individual works in collaboration with the Chief of Operations to implement and oversee initiatives and strategies of the company.
EXPECTATIONS
Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.
OUR CORE VALUES
ESSENTIAL SKILLS AND EXPERIENCE:
POSITION REPONSIBILITIES/ESSENTIAL:
Provides leadership and support for Adelante Healthcare (AHC)
health centers within the assigned area of responsibility to include:
Responsible for direct supervision of Behavior Health Operations support staff of specified health centers
standards through collaboration with health center staff and providers.
developing, and implementing programs to address annual employee survey
recommendations
personnel at the health centers
Operational site volume projections and associated budgets in collaboration with
the Chief of Operations, Practice Administrators, Clinical and Executive
Leadership
State regulations, HIPAA, OSHA, and other regulatory bodies in designated
clinics.
efficiently in order to maintain a positive patient experience
and referral scheduling guidelines.
Behavior Health Clinical Leadership.
Budget/Financial Accountability:
improvement and quickly implement solutions
support development and manage project plans and associated tasks with
assigned project personnel
Clinic Management:
Services/Training, a key participant in overseeing recruitment and onboarding of
clinical personnel, administrative and support staff
necessary)
provided on a consistent basis. Ensure support equipment and/or labs, etc. are
reviewed and approved by necessary committees or leadership
delivered consistently with the Company mission, goals, and Strategic Plan.
professional growth
works collaboratively with CMO and CAO to assure that care is being delivered
in accordance with medical best practices and in compliance with the
clearance.
training and education of Practice Administrators, Supervisory and/or
Coordinator staff as applicable
and meet the Mission Statement, Vision, Values, and Performance Standards of
Adelante Healthcare
conjunction with the Director of Behavioral Health to maintain a strong working
relationship with this partner. Assist in blending site BH Ops staff with the virtual
NON ESSENTIAL SKILLS AND EXPERIENCE:
Additional Duties and Responsibilities
PCMH
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
Other
Ambulatory Healthcare Services
$105k-139k (estimate)
03/29/2024
05/28/2024
adelantehealthcare.com
PHOENIX, AZ
200 - 500
1979
NGO/NPO/NFP/Organization/Association
AVEIN SAATY-TAFOYA
$200M - $500M
Ambulatory Healthcare Services
Adelante is a nonprofit primary healthcare organization that offers family medicine, pediatrics, dental and nutrition programs.