94 Customer Service Rep Jobs in Chandler, AZ
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Addictive Desert Designs is Hiring a Customer Service Rep Near Chandler, AZ
Flatline Van Co.is currently seeking a Customer Service Rep. As a team and company, we support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives.
Responsibilities and essential job functions include, but are not limited to the following
- Build a rapport with current and future customers.
- Communicating with customers through various channels such as Shopify, Gorgias (CRM), Outlook, Ring Central and more.
- Answer incoming phone calls and emails from customers with a friendly, upbeat attitude and great attention to detail.
- Process return(s) documentations, corrections, and replacements accurately.
- Track orders and provide up to date status to customers, when applicable.
- Input new orders into the Company ERP system accordingly and accurately.
- Manage warranty claims, when applicable.
- Work collaboratively with others to ensure customer satisfaction.
Knowledge, Skills, and Abilities
- Maintains a positive, empathetic and professional attitude towards customers always.
- A strong willingness to work independently to acquire in-depth knowledge of our products.
- Good time management skills and able to prioritize different tasks each day.
- Ability to multitask in a fast-paced environment with rapidly changing priorities.
- Strong problem-solving skills.
- Strong internal and external verbal / written communication skills.
- Prior experience with Microsoft Word, Outlook, and Excel
- General knowledge and understanding of the automotive/offroad market, parts, and industry.
- Must be self-motivated, patient, and communicative.
- Strong relationship building skills.
Summary of Experience and Education
- High school Diploma or GED required.
- Some college or the equivalent work experience preferred.
- Experience in Customer service, customer development, and/or business development.
- Ability to read, write, and speak English fluently.
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Vision insurance
- Employee discount program
- Paid Time Off / Sick Time Off
- Referral program
Schedule
- Full-Time
- 8-hour shift
- Monday-Friday
Salary: $20.00 - $22.00 / hr (DOE)
Work Location: In-Person at our facility in Chandler, AZ
Job Summary
Full Time
$35k-44k (estimate)
02/29/2024
04/28/2024
addictivedesertdesigns.com
Mesa, AZ
25 - 50
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The job skills required for Customer Service Rep include Customer Service, Problem Solving, Futures, Written Communication, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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