POSITION SUMMARY: The role of the Medical Records Clerk is to distribute records request in a timely manner while following rules and regulations set by HIPAA.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned below, and specific functions may change from time to time.

• Ensure all client records are kept confidential according to HIPAA laws and regulations.
• Scanning documentation/records into appropriate sections/tabs of client charts.
• Sort and distribute daily mail.
• Send records to MCO’s upon request.
• Complete MCO Chart Audits in a timely manner.
• Under the direction of your supervisor, fax/mail medical records to requesting persons and agencies according to HIPAA laws and regulations.
• Maintain accurate records by following ARC’s policies and procedures.
• Prioritize workload to meet daily production schedule.
• Serves as a backup for Billing Specialists.
• Complete clerical duties as assigned.
• Communicate with ARC facilities and other departments to assist with answering questions when needed.
• Interacts with providers and peers face-to-face, by telephone, and in writing in a professional and productive manner.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.

EDUCATION/EXPERIENCE/CERTIFICATION:

• High School Diploma or GED
• Administrative experience preferred
• Appropriate State and Federal Clearances

KNOWLEDGE/SKILLS/ABILITIES:

• Extensive knowledge of medical computer software.
• Attention to detail and organization.
• Computer literate with experience in a Windows environment.
• Ability to prioritize work- and work-related responsibilities.
• Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
• Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served

WORKPLACE ENVIRONMENT AND ESSENTIAL PHYSICAL REQUIREMENTS

• Ability to sit and/or stand for long periods of time
• Ability to read detailed health records
• Ability to lift and carry up to 10 lbs.
• Ability to operate computer and other equipment in the office
• Must have sufficient mobility to move around the office and the community

DISCLAIMER:

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within the job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. ARC has the sole discretion to add or modify duties of the job and to designate other functions as essential at any time. The job description is not an employment agreement or contract.

CERTIFICATION OF RECEIPT AND UNDERSTANDING:

I hereby certify that I have reviewed a complete copy of my position description and understand my duties, responsibilities and workplace environment as described in the job description. I agree to perform the duties herein.