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Description
AdaptHealth Opportunity – Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Lead, Customer Service Specialist
The Lead, Customer Service Specialist monitors and measures the team of representatives that answer incoming calls to provide services and care to patients and customers over the phone. Ensures a smooth operational flow of the department by tasking responsibilities to staff including intake, processing, and review of medical records to ensure medical necessity as well as ensuring the inbound calls have handled in a matter that reflects ideal metrics. Assists with one on one and general staff meetings including helping employees reach their goals and potential.
Job Duties:
Competency, Skills and Abilities:
Requirements
Minimum Job Qualifications:
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Full Time
$49k-65k (estimate)
03/27/2024
04/10/2024
The job skills required for Lead, Customer Service Specialist include Customer Service, Leadership, Initiative, Problem Solving, Products and Services, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead, Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead, Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead, Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Lead, Customer Service Specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead, Customer Service Specialist. You can explore the career advancement for a Lead, Customer Service Specialist below and select your interested title to get hiring information.