4 Desktop Support Jobs in Stamford, CT
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Activesoft, Inc. is Hiring a Desktop Support Near Stamford, CT
Job Details
Responsibilities:
- Answering IT service desk calls and emails for internal IT related requests
- Tier 1 and Tier 2 service-related responsibilities
- Ticketing system management
- New user setup of hardware, software, operating systems, account management and setting up corporate and test environments.
- Telephone administration of Avaya IP phone systems
- End-user hardware/software support including printer maintenance/repair and troubleshooting and configuration of mobile email devices.
- PC imaging
- Active Directory administration
- Asset management of inventory and all IT related equipment
- Onboarding and offboarding users
- Maintain conference room A/V equipment
- Create and maintain documentation for supported systems. Documents will be for a variety of audiences including end users
- Manage the Tech Tap - Trading Technologies bar space for staff
Job Qualifications:
- 3-5 years experience working with and troubleshooting PCs and Macs
- Experience installing and troubleshooting issues with hardware and software including, Windows OS, Word, Excel, Outlook, Windows Server 2008, Mac OS and G Suite
- Experience hooking up hardware and peripherals
- Basic Microsoft Active Directory account management/administration
- Strong interpersonal skills and experience dealing with customers
- The ability to lift items up to 45 pounds (Required in the handling of PC and Server hardware)
Job Summary
Full Time
$60k-74k (estimate)
05/04/2024
05/11/2024
activesoftinc.com
Smyrna, GA
50 - 100
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The job skills required for Desktop Support include Troubleshooting, Active Directory, Operating System, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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