We are looking for a dynamic individual to join our Sales and Service team. At our company, we prioritize providing exceptional customer service and building meaningful relationships with our clients. As a Sales and Service Representative, you will play a crucial role in delivering top-notch service and ensuring customer satisfaction.

The Perfect Candidate Would…

• Be an articulate and professional communicator proficient in both written and verbal communication.
• Demonstrate a commitment to continuously develop product and service knowledge to enhance both customer and company success.
• Have proficiency in Microsoft applications and be eager to learn our CRM system with the assistance of our training protocols.
• Possess prior Call Center or Customer Service experience, with a track record of meeting customer expectations, resolving issues, and achieving or exceeding professional goals.

Responsibilities:

• Provide exceptional customer service on every call, prioritizing a "Love & Service" mentality.
• Maintain accurate and detailed customer data and order information.
• Strive for one-call resolution to ensure the best possible customer experience.
• Utilize active listening skills to understand customer needs and concerns, providing tailored recommendations.
• Demonstrate diligence in follow-up and attention to detail.
• Continuously learn and train to enhance skills and become a subject matter expert on our products.
• Act as a self-motivated problem solver, passionate about customer satisfaction, wellness, and our products.
• Identify upselling opportunities through active listening and confidently close sales.
• Collaborate effectively in a team environment and independently complete projects on time.
• Be motivated by additional payouts and commissions based on individual success in achieving goals and enhancing skills.

If you are a motivated and customer-centric individual with a passion for sales and service excellence, we invite you to apply and become part of our dynamic team!