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About us
Action Credit Loans is a loan company serving our Texas communities
Our work environment includes:
As a Customer Service Representative/Collector job duties include assisting the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential information for loan applications and answer any customer questions. Additional responsibilities may include, but are not limited to:
Responsibilities:
· Provide friendly excellent customer service to our customers in person and over the phone
· Take loan application and processes for approval/denial
· Receive and post payments
· Maintain and balance cash drawer daily
· Maintain delinquency standards
· Service past due accounts with dignity and respect to our customers and build solutions
· Make daily bank deposits
· Call approved and unmade application to close loan
· Maintain compliance with policies and procedures
· Network within the community to find and attract new customers
· Maintain an organized, clean and professional work environment
· Work closely with other team members and manager to obtain branch goals
· Other duties as assigned
Experience:
-Basic computer skills and be able to operate a calculator
-Must have a valid driver’s license with a reliable vehicle and valid proof of insurance
- Ability to work Monday – Friday
-Ability to speak English and Spanish preferred
-Stable work history
- Previous experience in a customer service role is preferred
- Familiarity with phone etiquette and effective communication techniques
We offer competitive compensation, including benefits such as:
- Health insurance coverage
- Paid time off and holidays
- Retirement savings plan options
-Bonus pay structure - Gas Allowance
If you have excellent communication skills, a strong attention to detail, and enjoy providing exceptional customer service, we encourage you to apply.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Experience:
Work Location: In person
Full Time
$38k-48k (estimate)
03/11/2024
08/24/2024
The job skills required for CSR/Collector include Customer Service, Life Insurance, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR/Collector. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR/Collector. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR/Collector positions, which can be used as a reference in future career path planning. As a CSR/Collector, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR/Collector. You can explore the career advancement for a CSR/Collector below and select your interested title to get hiring information.