Description :

The Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction.

The Quality Field Technician does this by providing on-shift coordinator, support, and focus for all quality-related issues on the manufacturing production floor, while learning, establishing, and maintaining basic quality systems related to manufacturing a high-quality product.

The Quality Field Technician will also perform analytical testing and determine product conformance to specifications in real-time, aligned with Good Manufacturing Practices.

Job Responsibilities

Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost.

Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns.

Responsible for complying with GMP’s, SOP’s, corporate and / or plant policies, rules, and regulations.

Provides assistance and support to all areas related to quality as assigned by supervisor / lead.

Ensure proper focus is maintained on all quality checks performed by technicians; provide follow-up training, as needed. Perform finished pallet audits, end-of-shift product reviews, or other quality checks as needed to ensure quality standards are met

Tracks packaging / processing Key Quality Attributes (KQA’s), identifies problem areas and trends; response to production operator’s quality questions and concerns.

Communicates effectively between shifts and other departments, executes issue resolution, and escalates issues in a timely manner.

Communicates the disposition of product and assists Operations with compliance to standards.

Responsible for inventory accuracy of product in Quality Hold / retest status by performing routine cycle counts and reconciliations;

assist with cycle counts for repro and waste product

Audit Operations’ paperwork, for required departments, for timely completion and accuracy

Participate in Internal Quality Audit process to improve plant quality systems and GMP compliance

Resource to Operations for auditing, updating, and documenting compliance to the Master Sanitation Schedule.

Demonstrate the ability to conduct titration testing, verify chemical concentrations, and verify CIP dilution samples as needed.

Demonstrate the ability to and conduct troubleshooting as needed

Perform finished product weight verifications and checks. Including the ability to perform volumetric checks.

Complete sensory analysis on finished products as required

Conduct investigative research on products or materials as assigned

Conduct ATP cleaning verification and line release process as needed per shift

Conduct Environmental Swabbing as requested by QA Management

Set up documentation and complete sample shipments. Utilize proper shipping methods. Cover breaks and lunches and other staffing needs as assigned by their supervisor / lead.

Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerns to their supervisor / lead.

Works in a safe manner and reports safety concerns promptly to their supervisor / lead and takes corrective actions as necessary to ensure a safe environment.

Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.

Ensures work areas are sanitary and strictly adhere to sanitation practices

Schedule is 6AM-6 : 30PM

Week 1 : Monday, Tuesday, Friday, Saturday

Week 2 : Sunday, Wednesday, Thursday

Skills & Qualifications :

• Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measure, to sufficiently handle job tasks.
• Basic statistics and statistical process control knowledge.
• Strong attention to detail.
• Understand and respond appropriately to basic and complex, employee, vendor, and customer inquiries.
• Read, write and communicate using the English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
• Knowledge of the company's mission, purpose, goals, and your role in achieving each of them.
• Ability to operate quality and facility equipment as required in assigned area.
• Satisfactorily complete all company training requirements.
• Ability to interpret company documents and literature and UPC / code information.
• Microsoft Windows and software architecture experience

Education / Experience

• Minimum of GED or High School Diploma is required; Associates degree in chemistry, biology, food science, or ag-tech science preferred
• 6 months 2 years of manufacturing / machine operation experience in dairy / food industry preferred
• SQF or similar quality systems experience preferred

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.

With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.

com for other accommodation options.

Last updated : 2024-04-25